Yes, Diamond Certified is a legitimate and reputable certification program that helps consumers find trustworthy and reliable local businesses. Founded in 1979, Diamond Certified has been objectively certifying local service providers based on rigorous quality standards and customer satisfaction ratings for over four decades.
1. What sets Diamond Certified apart from other certification programs?
Diamond Certified stands out for its stringent certification process, which includes a comprehensive background check, license verification, and ongoing customer satisfaction ratings.
2. How does Diamond Certified ensure the reliability of its certified businesses?
Diamond Certified conducts regular surveys of customers who have used its certified companies to ensure they maintain high levels of customer satisfaction.
3. Are Diamond Certified businesses required to meet specific quality standards?
Yes, Diamond Certified companies must adhere to a strict code of conduct and quality standards to maintain their certification.
4. Can consumers trust Diamond Certified ratings and reviews?
Diamond Certified has a strong reputation for providing reliable and unbiased ratings and reviews based on real customer feedback.
5. Is Diamond Certified selective in certifying businesses?
Yes, Diamond Certified is highly selective in certifying businesses and only awards its certification to companies that meet its stringent criteria.
6. How can consumers verify a company’s Diamond Certified status?
Consumers can visit the Diamond Certified website or look for the Diamond Certified symbol displayed by certified businesses.
7. What are the benefits of hiring a Diamond Certified company?
Hiring a Diamond Certified company provides consumers with peace of mind, knowing they are working with a trustworthy and reputable business that has been rigorously vetted.
8. Does Diamond Certified offer any guarantees to consumers?
Diamond Certified offers a performance guarantee, promising to cover any financial loss up to $1,000 if a certified company fails to perform according to its code of conduct.
9. How long does Diamond Certified certification last?
Diamond Certified certification is valid for one year, after which companies must undergo a re-evaluation to maintain their certification.
10. Can Diamond Certified businesses change their certification status?
Yes, a Diamond Certified business can lose its certification if it fails to meet the program’s standards or if it receives a high number of customer complaints.
11. Are there any fees associated with being Diamond Certified?
Yes, Diamond Certified charges a fee for companies to go through its certification process and maintain their certification status.
12. How can businesses benefit from becoming Diamond Certified?
Being Diamond Certified can help businesses attract more customers, build trust and credibility, and differentiate themselves from their competitors in the market.