{"id":116260,"date":"2024-12-13T05:24:46","date_gmt":"2024-12-13T05:24:46","guid":{"rendered":"https:\/\/namso-gen.co\/blog\/how-to-complain-about-a-pub-landlord\/"},"modified":"2024-12-13T05:24:46","modified_gmt":"2024-12-13T05:24:46","slug":"how-to-complain-about-a-pub-landlord","status":"publish","type":"post","link":"https:\/\/namso-gen.co\/blog\/how-to-complain-about-a-pub-landlord\/","title":{"rendered":"How to complain about a pub landlord?"},"content":{"rendered":"<p>Having a bad experience with a pub landlord can be frustrating and unpleasant. Whether it&#8217;s in regard to poor service, unsatisfactory facilities, or rude behavior, no one should have to tolerate such issues. Fortunately, there are steps you can take to ensure your complaint is heard and addressed. Here&#8217;s a guide on how to complain about a pub landlord effectively.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_62 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/namso-gen.co\/blog\/how-to-complain-about-a-pub-landlord\/#1_Communicate_directly_with_the_landlord\" title=\"1. Communicate directly with the landlord\">1. Communicate directly with the landlord<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/namso-gen.co\/blog\/how-to-complain-about-a-pub-landlord\/#2_Document_the_issue_and_gather_evidence\" title=\"2. Document the issue and gather evidence\">2. Document the issue and gather evidence<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/namso-gen.co\/blog\/how-to-complain-about-a-pub-landlord\/#3_Locate_the_pubs_complaint_procedure\" title=\"3. Locate the pub&#8217;s complaint procedure\">3. Locate the pub&#8217;s complaint procedure<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/namso-gen.co\/blog\/how-to-complain-about-a-pub-landlord\/#4_Put_your_complaint_in_writing\" title=\"4. Put your complaint in writing\">4. Put your complaint in writing<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/namso-gen.co\/blog\/how-to-complain-about-a-pub-landlord\/#5_Address_the_issue_with_the_local_council\" title=\"5. Address the issue with the local council\">5. Address the issue with the local council<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/namso-gen.co\/blog\/how-to-complain-about-a-pub-landlord\/#6_Seek_advice_from_consumer_rights_organizations\" title=\"6. Seek advice from consumer rights organizations\">6. Seek advice from consumer rights organizations<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/namso-gen.co\/blog\/how-to-complain-about-a-pub-landlord\/#7_Continue_discussing_the_issue_with_relevant_authorities\" title=\"7. Continue discussing the issue with relevant authorities\">7. Continue discussing the issue with relevant authorities<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/namso-gen.co\/blog\/how-to-complain-about-a-pub-landlord\/#8_Spread_the_word_responsibly\" title=\"8. Spread the word responsibly\">8. Spread the word responsibly<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/namso-gen.co\/blog\/how-to-complain-about-a-pub-landlord\/#9_Seek_legal_advice_if_necessary\" title=\"9. Seek legal advice if necessary\">9. Seek legal advice if necessary<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/namso-gen.co\/blog\/how-to-complain-about-a-pub-landlord\/#10_Consider_alternative_dispute_resolution\" title=\"10. Consider alternative dispute resolution\">10. Consider alternative dispute resolution<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/namso-gen.co\/blog\/how-to-complain-about-a-pub-landlord\/#11_Complain_to_a_pub_industry_regulatory_body\" title=\"11. Complain to a pub industry regulatory body\">11. Complain to a pub industry regulatory body<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/namso-gen.co\/blog\/how-to-complain-about-a-pub-landlord\/#12_Know_your_rights\" title=\"12. Know your rights\">12. Know your rights<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/namso-gen.co\/blog\/how-to-complain-about-a-pub-landlord\/#FAQs\" title=\"FAQs:\">FAQs:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/namso-gen.co\/blog\/how-to-complain-about-a-pub-landlord\/#1_How_long_should_I_wait_for_the_pub_landlord_to_respond_to_my_complaint\" title=\"1. How long should I wait for the pub landlord to respond to my complaint?\">1. How long should I wait for the pub landlord to respond to my complaint?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/namso-gen.co\/blog\/how-to-complain-about-a-pub-landlord\/#2_Can_I_complain_about_a_pub_landlord_anonymously\" title=\"2. Can I complain about a pub landlord anonymously?\">2. Can I complain about a pub landlord anonymously?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/namso-gen.co\/blog\/how-to-complain-about-a-pub-landlord\/#3_What_can_I_do_if_the_pub_landlord_retaliates_against_me_for_complaining\" title=\"3. What can I do if the pub landlord retaliates against me for complaining?\">3. What can I do if the pub landlord retaliates against me for complaining?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/namso-gen.co\/blog\/how-to-complain-about-a-pub-landlord\/#4_Is_there_a_time_limit_for_making_a_complaint_about_a_pub_landlord\" title=\"4. Is there a time limit for making a complaint about a pub landlord?\">4. Is there a time limit for making a complaint about a pub landlord?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/namso-gen.co\/blog\/how-to-complain-about-a-pub-landlord\/#5_What_if_the_pub_landlord_ignores_my_complaint\" title=\"5. What if the pub landlord ignores my complaint?\">5. What if the pub landlord ignores my complaint?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/namso-gen.co\/blog\/how-to-complain-about-a-pub-landlord\/#6_Can_I_claim_compensation_for_a_bad_experience_with_a_pub_landlord\" title=\"6. Can I claim compensation for a bad experience with a pub landlord?\">6. Can I claim compensation for a bad experience with a pub landlord?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/namso-gen.co\/blog\/how-to-complain-about-a-pub-landlord\/#7_Should_I_involve_other_affected_customers_in_my_complaint\" title=\"7. Should I involve other affected customers in my complaint?\">7. Should I involve other affected customers in my complaint?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/namso-gen.co\/blog\/how-to-complain-about-a-pub-landlord\/#8_How_can_I_ensure_my_complaint_is_taken_seriously\" title=\"8. How can I ensure my complaint is taken seriously?\">8. How can I ensure my complaint is taken seriously?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/namso-gen.co\/blog\/how-to-complain-about-a-pub-landlord\/#9_Can_I_complain_about_a_pub_landlord_for_poor-quality_food_or_drink\" title=\"9. Can I complain about a pub landlord for poor-quality food or drink?\">9. Can I complain about a pub landlord for poor-quality food or drink?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/namso-gen.co\/blog\/how-to-complain-about-a-pub-landlord\/#10_Should_I_consult_a_solicitor_before_complaining_about_a_pub_landlord\" title=\"10. Should I consult a solicitor before complaining about a pub landlord?\">10. Should I consult a solicitor before complaining about a pub landlord?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/namso-gen.co\/blog\/how-to-complain-about-a-pub-landlord\/#11_Can_I_complain_about_the_pub_landlords_staff_as_well\" title=\"11. Can I complain about the pub landlord&#8217;s staff as well?\">11. Can I complain about the pub landlord&#8217;s staff as well?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/namso-gen.co\/blog\/how-to-complain-about-a-pub-landlord\/#12_What_if_Im_unsatisfied_with_the_outcome_of_my_complaint\" title=\"12. What if I&#8217;m unsatisfied with the outcome of my complaint?\">12. What if I&#8217;m unsatisfied with the outcome of my complaint?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"1_Communicate_directly_with_the_landlord\"><\/span>1. Communicate directly with the landlord<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The first and most crucial step is to address your concerns with the pub landlord directly. Find a suitable time and politely explain the issue you&#8217;ve encountered. Give them a chance to rectify the problem and provide reasonable solutions. In many cases, direct communication can resolve the issue without escalating it further.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"2_Document_the_issue_and_gather_evidence\"><\/span>2. Document the issue and gather evidence<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>When lodging a complaint, it&#8217;s important to have evidence supporting your claims. Take note of specific incidents, dates, and times as accurately as possible. If applicable, collect any receipts, photographs, or witness statements that corroborate your complaint.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"3_Locate_the_pubs_complaint_procedure\"><\/span>3. Locate the pub&#8217;s complaint procedure<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Every pub should have a complaint procedure or policy in place. This information can usually be found on their website, displayed within the premises, or obtained from the staff. Familiarize yourself with the procedure to ensure you follow the correct channels and meet any required deadlines.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"4_Put_your_complaint_in_writing\"><\/span>4. Put your complaint in writing<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Although direct communication is important, it&#8217;s advisable to formalize your complaint in writing as well. This can be in the form of an email, letter, or even using an online complaint form provided by the pub. Clearly outline the issue, supporting evidence, and your desired resolution. Keep a copy of the complaint for your records.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"5_Address_the_issue_with_the_local_council\"><\/span>5. Address the issue with the local council<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>If your complaint is not adequately resolved by the pub landlord, you may escalate the matter to your local council. Contact the licensing department and explain the situation. They have the authority to investigate complaints related to the pub&#8217;s license, noise disturbances, hygiene issues, and more.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"6_Seek_advice_from_consumer_rights_organizations\"><\/span>6. Seek advice from consumer rights organizations<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>If the pub landlord fails to respond appropriately, consider reaching out to consumer rights organizations for guidance. They can provide you with valuable advice on how to proceed and may even be able to intervene on your behalf.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"7_Continue_discussing_the_issue_with_relevant_authorities\"><\/span>7. Continue discussing the issue with relevant authorities<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>If the local council investigation does not lead to a satisfactory resolution, you can escalate your complaint to higher authorities, such as the police or environmental health department. They have the power to intervene in cases of illegal activities or gross negligence.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"8_Spread_the_word_responsibly\"><\/span>8. Spread the word responsibly<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>In today&#8217;s digital age, it&#8217;s tempting to vent frustrations on social media platforms or review websites. However, be cautious about making false or defamatory statements. Stick to sharing facts and your personal experience, rather than unsubstantiated allegations.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"9_Seek_legal_advice_if_necessary\"><\/span>9. Seek legal advice if necessary<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>If your complaint involves serious misconduct, breach of contract, or significant harm, it may be worth consulting with a lawyer who specializes in landlord-tenant disputes. They can provide you with legal advice tailored to your particular situation.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"10_Consider_alternative_dispute_resolution\"><\/span>10. Consider alternative dispute resolution<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>If all else fails, you could explore alternative dispute resolution methods, such as mediation or arbitration. These processes involve a neutral third party who facilitates a resolution between you and the pub landlord without going to court. This can save you time, money, and stress.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"11_Complain_to_a_pub_industry_regulatory_body\"><\/span>11. Complain to a pub industry regulatory body<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>If the pub landlord is a member of a regulatory body, you can file a complaint with them as well. Regulatory bodies, like trade associations or industry-specific organizations, have codes of conduct that their members must adhere to. Your complaint can potentially result in disciplinary measures or further investigation.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"12_Know_your_rights\"><\/span>12. Know your rights<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Educate yourself about your rights as a consumer and what you can expect from a pub landlord. Understanding your rights will empower you to make informed decisions and take appropriate action when necessary.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"FAQs\"><\/span>FAQs:<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<h3><span class=\"ez-toc-section\" id=\"1_How_long_should_I_wait_for_the_pub_landlord_to_respond_to_my_complaint\"><\/span>1. How long should I wait for the pub landlord to respond to my complaint?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<p>The time frame for a response may vary, but a reasonable period is generally within 14 days. If you haven&#8217;t received a response, consider escalating the complaint.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Can_I_complain_about_a_pub_landlord_anonymously\"><\/span>2. Can I complain about a pub landlord anonymously?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<p>Yes, many establishments allow anonymous complaints. However, providing your details can often help in the investigation process.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_What_can_I_do_if_the_pub_landlord_retaliates_against_me_for_complaining\"><\/span>3. What can I do if the pub landlord retaliates against me for complaining?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<p>If you experience retaliation, such as banning or mistreatment, document these incidents and report them to the relevant authorities or legal professionals.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Is_there_a_time_limit_for_making_a_complaint_about_a_pub_landlord\"><\/span>4. Is there a time limit for making a complaint about a pub landlord?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<p>There is no specific time limit, but it&#8217;s advisable to voice your complaint as soon as possible after the incident occurs.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"5_What_if_the_pub_landlord_ignores_my_complaint\"><\/span>5. What if the pub landlord ignores my complaint?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<p>If your initial complaint is ignored, consider following up with a reminder. If there is still no response, proceed with the next steps outlined in this guide.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"6_Can_I_claim_compensation_for_a_bad_experience_with_a_pub_landlord\"><\/span>6. Can I claim compensation for a bad experience with a pub landlord?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<p>If you have suffered financial loss or distress due to the pub landlord&#8217;s actions, you may be entitled to compensation. Seek legal advice to understand your options.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"7_Should_I_involve_other_affected_customers_in_my_complaint\"><\/span>7. Should I involve other affected customers in my complaint?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<p>While it&#8217;s not necessary to involve others, if multiple individuals have experienced similar issues, their testimonies can strengthen your case.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"8_How_can_I_ensure_my_complaint_is_taken_seriously\"><\/span>8. How can I ensure my complaint is taken seriously?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<p>To increase the likelihood of your complaint being taken seriously, provide clear and concise details, back them up with evidence, and remain respectful and calm throughout the process.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"9_Can_I_complain_about_a_pub_landlord_for_poor-quality_food_or_drink\"><\/span>9. Can I complain about a pub landlord for poor-quality food or drink?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<p>Yes, you can complain about the quality of food or drink if it falls below acceptable standards. Provide evidence, such as photographs or receipts, to support your complaint.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"10_Should_I_consult_a_solicitor_before_complaining_about_a_pub_landlord\"><\/span>10. Should I consult a solicitor before complaining about a pub landlord?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<p>While it&#8217;s not always necessary, consulting a solicitor can provide you with legal advice tailored to your specific circumstances, especially if you believe your complaint involves significant legal issues.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"11_Can_I_complain_about_the_pub_landlords_staff_as_well\"><\/span>11. Can I complain about the pub landlord&#8217;s staff as well?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<p>Yes, if the staff&#8217;s actions or behavior contribute to your complaint, it is appropriate to bring this to the attention of the pub landlord. You can also mention it in your written complaint.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"12_What_if_Im_unsatisfied_with_the_outcome_of_my_complaint\"><\/span>12. What if I&#8217;m unsatisfied with the outcome of my complaint?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<p>If you&#8217;re not satisfied with the resolution or response to your complaint, you can escalate the matter to higher authorities or seek alternative dispute resolution methods.<\/p>\n<p>In conclusion, addressing complaints about a pub landlord requires clear communication, evidence, and familiarity with complaint procedures. By following the steps outlined above, you can increase the likelihood of resolving your issues and ensuring a better experience for yourself and future customers.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Having a bad experience with a pub landlord can be frustrating and unpleasant. Whether it&#8217;s in regard to poor service, unsatisfactory facilities, or rude behavior, no one should have to tolerate such issues. Fortunately, there are steps you can take to ensure your complaint is heard and addressed. Here&#8217;s a guide on how to complain &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"How to complain about a pub landlord?\" class=\"read-more button\" href=\"https:\/\/namso-gen.co\/blog\/how-to-complain-about-a-pub-landlord\/#more-116260\">Read more<span class=\"screen-reader-text\">How to complain about a pub landlord?<\/span><\/a><\/p>\n","protected":false},"author":20,"featured_media":107420,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[86279],"tags":[],"class_list":["post-116260","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-learn","no-featured-image-padding"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to complain about a pub landlord?<\/title>\n<meta name=\"description\" content=\"Having a bad experience with a pub landlord can be frustrating and unpleasant. Whether it&#039;s in regard to poor service, unsatisfactory facilities, or rude\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/namso-gen.co\/blog\/how-to-complain-about-a-pub-landlord\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to complain about a pub landlord?\" \/>\n<meta property=\"og:description\" content=\"Having a bad experience with a pub landlord can be frustrating and unpleasant. 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