Rental eCampus Books Refund Policy
One of the biggest concerns for students when renting textbooks from eCampus is the refund policy. Many students want to know how long they have to return their rented books in case they change their mind. The good news is that eCampus offers a generous refund policy for rental books.
How long is the refund policy on rental eCampus books?
**The refund policy for rental eCampus books is 25 days from the date of purchase.**
FAQs
1. Can I return a rental eCampus book after the refund policy period has expired?
No, eCampus does not accept returns for rental books after the 25-day refund period.
2. What if I receive a damaged book from eCampus?
If you receive a damaged book, you should contact eCampus customer service immediately for further assistance.
3. Can I get a refund if I drop the course before I receive the book?
Yes, eCampus allows for full refunds if you drop the course before receiving the rental book.
4. Can I return an eCampus rental book if I drop the course after receiving it?
Yes, as long as you return the book within the 25-day refund period, you can receive a refund.
5. Are there any restocking fees for returning rental eCampus books?
No, eCampus does not charge any restocking fees for returning rental books within the refund period.
6. Can I exchange an eCampus rental book for a different one?
Unfortunately, eCampus does not offer exchanges for rental books. You will need to return the book and place a new order if you want a different title.
7. How long does it take for eCampus to process a refund for a returned rental book?
Once eCampus receives your returned rental book, it typically takes 1-2 weeks for the refund to be processed.
8. What if I forget to return a rental eCampus book within the refund period?
If you fail to return the rental book within the specified timeframe, you will be charged the full purchase price of the book.
9. Can I extend the rental period of an eCampus book?
Yes, eCampus allows for rental extensions for an additional fee. You can extend the rental period to meet your needs.
10. What if I want to keep the rental book instead of returning it?
If you decide to keep the rental book instead of returning it, you can contact eCampus customer service to arrange for a purchase.
11. Can I return a rental eCampus book in-store instead of shipping it back?
No, eCampus only accepts returns for rental books through shipping. You cannot return them in-store.
12. What should I do if my rental eCampus book is lost or stolen?
If your rental book is lost or stolen, you will be responsible for paying the full purchase price of the book to eCampus. It is important to take care of the rented books to avoid any additional charges.