Yes, you can return a rental book to Kohlʼs. Kohl’s is one of the many retail stores that partners with Chegg, a popular online textbook rental service, to offer students the convenience of returning their rental books in person at participating locations like Kohl’s.
FAQs about returning rental books to Kohlʼs:
1. Do I need a receipt to return a rental book to Kohl’s?
No, you do not need a receipt to return a rental book to Kohl’s. As long as you have the rental book and follow the return instructions provided by Chegg, you can return the book without a receipt.
2. Can I return a rental book to any Kohl’s store?
Yes, you can return a rental book to any Kohl’s store that participates in the Chegg textbook rental program. Simply use the store locator on Chegg’s website to find the nearest participating Kohl’s location.
3. Do I have to pay for return shipping if I return my rental book to Kohl’s?
No, returning your rental book to Kohl’s in person eliminates the need for return shipping, saving you time and money compared to shipping the book back to Chegg.
4. What should I do before returning my rental book to Kohl’s?
Before returning your rental book to Kohl’s, make sure to check the return instructions provided by Chegg. This may include printing a return label or preparing the book for drop-off at the store.
5. Can I return a rental book to Kohl’s after the due date?
Yes, you can still return a rental book to Kohl’s after the due date. While you may incur late fees for returning the book past the due date, returning it to Kohl’s in person can help expedite the return process.
6. What do I need to bring with me to return a rental book to Kohl’s?
To return a rental book to Kohl’s, simply bring the book along with any required return materials specified by Chegg, such as a return label or order information.
7. Can I return a rental book to Kohl’s if I rented it from a different platform?
It depends on the rental platform’s partnership with Kohl’s. If the platform partners with Kohl’s for in-person returns, you may be able to return the rental book to Kohl’s.
8. How long does it take for the rental book to be processed after returning it to Kohl’s?
The processing time for returning a rental book to Kohl’s may vary. Chegg typically processes returns within a few business days after receiving the book, whether it was returned in person or shipped back.
9. Can I return a damaged rental book to Kohl’s?
If the rental book is damaged, you should contact Chegg’s customer service for instructions on how to return the damaged book. In some cases, you may be responsible for additional fees for returning a damaged book.
10. Can I exchange a rental book for a different title at Kohl’s?
Exchanging a rental book for a different title at Kohl’s would depend on Chegg’s policies. It’s best to contact Chegg’s customer service for assistance with exchanging rental books.
11. Can I return a rental book to Kohl’s without the original packaging?
Yes, you can return a rental book to Kohl’s without the original packaging. As long as you have the book and any required return materials, you can return the book without the packaging.
12. Can I track the return status of my rental book after returning it to Kohl’s?
You can track the return status of your rental book by logging into your Chegg account. Chegg will provide updates on the processing and completion of your return after returning the book to Kohl’s.