Can I return a rental to Kohlʼs?
Yes, Kohl’s now offers a rental service through their partnership with Rent the Runway. Customers can return their rentals to Kohl’s stores within the designated return window.
FAQs:
1. Can I return a purchased item along with a rental at Kohl’s?
Yes, you can return both purchased items and rental items at Kohl’s. Just make sure to follow the return policy for each type of item.
2. What is the return window for rental items at Kohl’s?
The return window for rental items at Kohl’s is typically 4 or 8 days after you receive your rental, depending on your membership plan with Rent the Runway.
3. Do I need to clean the rental item before returning it to Kohl’s?
No, you do not have to clean the rental item before returning it to Kohl’s. Rent the Runway takes care of the cleaning process for all rental items.
4. Can I return a rental item to any Kohl’s store?
Yes, you can return a rental item to any Kohl’s store that accepts Rent the Runway returns. Just check the store locator on Kohl’s website to find a participating location.
5. What happens if I return a rental item late to Kohl’s?
If you return a rental item late to Kohl’s, you may incur late fees or charges. It’s important to return your rental items on time to avoid any additional costs.
6. Can I return a damaged rental item to Kohl’s?
If you receive a damaged rental item from Rent the Runway, you should contact their customer service for assistance. Kohl’s stores may not accept returns of damaged rental items.
7. Do I need to provide a receipt when returning a rental item to Kohl’s?
You may need to provide proof of your rental transaction when returning a rental item to Kohl’s. This could be in the form of an email confirmation or rental account information.
8. Can I exchange a rental item for a different size at Kohl’s?
If you need to exchange a rental item for a different size, you should reach out to Rent the Runway customer service for assistance. Kohl’s may not have the same rental item available for exchange.
9. Is there a fee for returning a rental item to Kohl’s?
There is typically no additional fee for returning a rental item to Kohl’s, as long as you return it within the designated return window. Late fees may apply for returns outside of the specified timeframe.
10. Can I return a rental item to Kohl’s if I didn’t wear it?
Yes, you can still return a rental item to Kohl’s even if you didn’t end up wearing it. Just make sure to return it within the allotted return window to avoid any late fees.
11. Can I return a rental item to Kohl’s if I changed my mind?
If you changed your mind about a rental item, you can still return it to Kohl’s within the designated return window. It’s important to follow the return policy to avoid any additional charges.
12. Can I return a rental item to Kohl’s if it doesn’t fit me?
If a rental item doesn’t fit you, you can return it to Kohl’s within the specified return window. Contact Rent the Runway customer service for assistance with finding an alternative size or style.