Can I pick my own rental car at Hertz?

**Can I pick my own rental car at Hertz?**

Yes, customers can choose their own rental car at Hertz through the company’s “Hertz Ultimate Choice” program. This program allows customers to pick their own vehicle based on their preferences and needs.

FAQs:

1. Can I select my exact car using Hertz Ultimate Choice?

Yes, you can choose from a variety of available cars within your reserved car class.

2. How does Hertz Ultimate Choice work?

Customers can walk up to the designated area, choose any available car within their assigned class, and drive off without waiting in line.

3. Is there an additional cost for using Hertz Ultimate Choice?

No, the program is included in the rental cost at participating locations.

4. Can I book a specific car in advance with Hertz?

While customers cannot reserve a specific car model in advance, they can select their desired car from the available options upon arrival.

5. Are there any restrictions on the types of cars available through Hertz Ultimate Choice?

The available cars are typically within the customer’s reserved class, so customers may not have access to every car model in Hertz’s fleet.

6. Can I change my selected car after choosing it at Hertz Ultimate Choice?

Once a car is chosen and driven off the lot, customers are typically unable to exchange it for another vehicle.

7. Do all Hertz locations offer the Ultimate Choice program?

Not all Hertz locations have the Ultimate Choice program available, so it is best to check with the specific rental location beforehand.

8. Can I still choose my rental car if I arrive late for my reservation?

Customers may still have access to the Ultimate Choice program if they arrive after their reservation time, but availability of cars within their class is not guaranteed.

9. Are there certain car classes that are excluded from the Hertz Ultimate Choice program?

Some specialty vehicles or premium car classes may not be included in the Ultimate Choice lineup at select locations.

10. Can I view all available cars online before arriving at the Hertz location?

Customers cannot view the available cars online before arriving, as car availability can change rapidly throughout the day.

11. Can I request a specific car model directly from a Hertz employee at the rental location?

While customers cannot reserve a specific car model in advance, they may be able to inquire about availability of certain models with rental agents on site.

12. Is the Hertz Ultimate Choice program available for all rental durations?

The program is typically available for all rental durations, regardless of whether it is a short-term or long-term rental.

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