When renting a car, one of the concerns many people have is how tolls will be handled. Budget rental car has a simple and efficient system in place to ensure that tolls are taken care of without any hassle for their customers.
How does Budget rental car handle tolls?
Budget rental car offers a service called PlatePass for customers to handle tolls. PlatePass is an electronic toll payment service that allows renters to drive through toll lanes without stopping for cash payments or having to set up individual accounts with toll authorities.
PlatePass works by using a transponder mounted on the windshield of the rented vehicle. This transponder communicates with tolling agencies and automatically pays the toll, charging it to the customer’s credit card on file with Budget.
1. What is PlatePass?
PlatePass is an electronic toll payment service offered by Budget rental car to simplify toll payments for their customers.
2. How does PlatePass work?
PlatePass uses a transponder mounted on the rented vehicle’s windshield to communicate with tolling agencies and pay tolls automatically, charging them to the customer’s credit card.
3. Do all Budget rental cars have PlatePass?
Not all Budget rental cars have PlatePass. This service may vary by location, so it is best to check with the rental office or the Budget website to see if PlatePass is available at a specific location.
4. Is there an additional fee for using PlatePass?
Yes, there is an additional fee for using PlatePass. This fee covers the convenience of not having to stop and pay tolls individually and is charged to the customer’s credit card along with the toll charges.
5. Can I opt-out of using PlatePass?
Yes, customers can opt-out of using PlatePass. However, it is important to inform Budget rental car about this decision during the rental process to avoid potential toll violations.
6. How are toll charges and PlatePass fees calculated?
Toll charges and PlatePass fees are calculated based on the toll rates set by tolling agencies and may vary depending on the location and the specific toll road used.
7. Can PlatePass be used outside of the rental vehicle’s home state?
Yes, PlatePass can be used outside of the rental vehicle’s home state. PlatePass works with tolling agencies across the United States, allowing customers to drive through toll lanes smoothly even when traveling to different states.
8. Can I use my own electronic tolling transponder with a Budget rental car?
Yes, customers can use their own electronic tolling transponder with a Budget rental car. However, it is essential to notify Budget beforehand and ensure compatibility with their authorized transponder list.
9. Can I pay tolls directly using cash or other methods?
Yes, customers have the option to pay tolls directly using cash or other accepted methods. If a customer prefers not to use PlatePass, they can stop at toll booths and pay tolls individually using cash or any other accepted payment method.
10. Are there any toll road restrictions when using PlatePass?
While PlatePass covers a significant number of toll roads, there might be certain restrictions or roadways where PlatePass is not accepted. It is advisable to consult with the rental office or check the PlatePass website for information regarding specific toll road restrictions.
11. Can I see the toll charges and PlatePass fees on my rental receipt?
Yes, toll charges and PlatePass fees are typically displayed on the customer’s rental receipt. This transparency allows renters to review and keep track of the toll expenses incurred.
12. What should I do if I receive a toll violation notice after returning the rental car?
If a customer receives a toll violation notice after returning the rental car, they should promptly contact Budget rental car’s customer service. Budget will assist in resolving the issue, which may involve providing necessary rental documentation or disputing the charge if it is in error.