Is RoadRunner Auto Transport a broker?

If you are considering shipping your vehicle, you may have come across RoadRunner Auto Transport. With numerous options available in today’s market, it can be confusing to determine whether RoadRunner Auto Transport is a broker or a carrier. In this article, we will answer the question directly and provide you with some related FAQs to help you gain a better understanding of RoadRunner Auto Transport’s services.

Is RoadRunner Auto Transport a broker?

**Yes, RoadRunner Auto Transport is a broker.**

RoadRunner Auto Transport acts as a middleman between the customer and a network of licensed and insured carriers. As a broker, RoadRunner Auto Transport facilitates the transportation process by matching your specific vehicle shipping needs with a suitable carrier.

FAQs:

1. What services does RoadRunner Auto Transport offer?

RoadRunner Auto Transport offers a wide range of vehicle shipping services, including both open and enclosed carriers, express and expedited shipping, as well as international shipping options.

2. What are the advantages of using RoadRunner Auto Transport as a broker?

Using RoadRunner Auto Transport as a broker provides you with access to their extensive network of carriers, allowing you to find the best rates and service options for shipping your vehicle.

3. Can RoadRunner Auto Transport guarantee pick-up and delivery dates?

Due to various factors that may affect transportation, such as weather conditions and carrier availability, RoadRunner Auto Transport cannot guarantee exact pick-up and delivery dates. However, they strive to provide realistic estimates to customers.

4. How does RoadRunner Auto Transport select carriers?

RoadRunner Auto Transport carefully screens carriers before adding them to their network. They ensure that carriers are properly licensed and insured to provide safe and reliable transportation services.

5. Is my vehicle insured during transportation?

Yes, RoadRunner Auto Transport requires all carriers in their network to have insurance coverage. The specific coverage varies depending on the carrier, but generally, it includes liability and cargo insurance to protect your vehicle during transportation.

6. Can I track the progress of my vehicle shipment?

RoadRunner Auto Transport provides customers with the ability to track their vehicle’s progress through an online tracking system. This allows you to monitor the location and estimated arrival time of your shipment.

7. What should I do if there is damage to my vehicle upon arrival?

In the rare event that damage occurs during transportation, it is crucial to document the damage and immediately notify RoadRunner Auto Transport and the carrier. They will guide you through the claims process and help resolve any issues.

8. How can I obtain a quote from RoadRunner Auto Transport?

To obtain a quote, you can visit the RoadRunner Auto Transport website or contact their customer service. You will need to provide details such as the make, model, and condition of the vehicle, as well as the desired pick-up and delivery locations.

9. Are there any additional fees I should be aware of?

RoadRunner Auto Transport strives to be transparent with their pricing, and they will provide you with a comprehensive quote that includes all applicable fees. However, it is advisable to clarify any potential additional fees or surcharges with them before finalizing your booking.

10. Can I cancel my shipment with RoadRunner Auto Transport?

Cancellation policies may vary depending on the specific circumstances and the stage of the shipping process. It is important to review and understand the terms and conditions of your booking before deciding to cancel.

11. How far in advance should I book my vehicle shipment?

It is recommended to book your vehicle shipment with RoadRunner Auto Transport as soon as you have the required details, as it allows for better planning and increases the likelihood of securing your desired pick-up dates.

12. Can I ship personal belongings inside my vehicle?

While some carriers may allow a limited amount of personal items inside the vehicle during transportation, it is generally advisable to remove all personal belongings to avoid any potential damage or loss during transit. It is crucial to check with RoadRunner Auto Transport or the carrier beforehand to clarify their specific policies.

In conclusion, RoadRunner Auto Transport is indeed a broker that connects customers with a wide network of licensed and insured carriers to facilitate vehicle transportation. Their services offer convenience, access to competitive rates, and a straightforward approach to shipping your vehicle from one location to another. When considering their services, it’s essential to review the FAQs and engage with their customer service team for any clarifications you may require.

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